What you should know about the Brogle Rewards Program

1) Participation in the Brogle Rewards Program.

To qualify for and participate in the Brogle Rewards Program, you must you must have a customer account with a valid Brogle email address and be at least email address with Brogle and be at least 18 years old.

Should you qualify to participate in the Brogle Rewards Program you will be automatically enrolled in this program after your first order. loyalty program after your first order. The Brogle Rewards program is linked to your customer account. linked to your customer account. To no longer participate, you must delete your customer account. delete your customer account. To do so, simply contact our customer service at kundenservice@brogle.de or the telephone number +49 711 217 268 20.

By doing so, you agree that your participation in the Brogle Rewards Program will be terminated. Once your request has been processed, you will not receive any further communication from the Brogle Rewards Program and you will will lose your previous rewards status. Should you decide at a later decide to rejoin the loyalty program at a later date, you will start from zero like any other new participant from zero.

At the moment we can not link any Brogle customer accounts linked. Also the transfer of rewards to another account is not possible. possible.

As a participant in the rewards program, you will receive Email notifications with updates on your Brogle Rewards. To stop the email communication from our side, you can click on the appropriate option in a received newsletter, click on the appropriate option in the footer.

Any commercial use of the Brogle Rewards Program (for example purchasing an item to resell it) is strictly prohibited. We reserve the sole right to determine, either directly at the time of purchase or retroactively decide whether an order has been placed for business purposes.

2) Collect rewards

From the start of your participation in the Brogle Rewards Programme, you will collect Rewards for every purchase you make in the online shop at brogle.com. For each qualifying purchase, you will receive four (4) rewards for every full (1) euro of the transaction amount you pay.

The number of Brogle Rewards you receive for a purchase is calculated based on the amount you pay for an item after deducting any discounts from a voucher or discount code. Shipping costs and costs for import/export are also not taken into account. We have the sole right to decide which purchases count as valid purchases under the Brogle Rewards Programme. You can find out how many rewards you will receive for your current purchase in the shopping basket before you complete it.

You can only collect credit with valid purchases that have not been returned or cancelled. The rewards for your last order will be credited to you after the cancellation period has expired, i.e. usually after 15 days. We reserve the sole right to change this period at any time without prior notice.

In the case of credits and refunds of purchases, the Rewards originally collected for this transaction will be deducted from your Rewards account. If the accrual rate has changed between the original debit and the credit, the rate at the time of the credit will apply.

We keep a rewards account for you. Rewards are collected per whole euro of the transaction amount and credited to your rewards account. You can view your current rewards balance at any time in your personal profile under Brogle rewards balance. Collected rewards expire after 1095 days.

You are obliged to check the billing of rewards and the rewards balance communicated to you as part of the billing process for accuracy and to notify us of any complaints in text form within one month of receipt. Thereafter, they will be deemed to have been approved by you.

You will not receive any Rewards for sales made before the date of participation in the Programme, nor will you receive any amounts that are later credited to your account as a refund or other type of credit.

3) Redeeming the Rewards

You can use your collected rewards as a credit on on orders placed in our online store at brogle.com by selecting the appropriate the corresponding option in the shopping cart. The credit value will then be deducted from the the purchase value of the selected items.

Prerequisite for this is that the value of your order after deduction of all benefits, such as vouchers or discount codes, is at least 500 €. after deduction of all discounts, such as vouchers or discount codes. Rewards are not applicable to vouchers and selected brands.

If you make use of your right of withdrawal and receive a the purchase price, you will also receive all the rewards redeemed for this item redeemed for this item back to your customer account.

In our stores in Esslingen and Cologne you can neither collect or redeem rewards - the offer of the loyalty program refers exclusively to the online store.

4) Other important information

Make sure that the contact information in your Brogle account is complete and up-to-date at all times. We are not liable for any Brogle Rewards that could not be credited to your account due to missing or inaccurate information. credited to your account due to missing or inaccurate information.

Your Brogle Rewards credits have no monetary value and cannot be transferred, bought, sold or traded in any way. . It can only be redeemed on future orders, thereby thereby reducing the amount payable.

You understand and agree, that the data from your Brogle account will be used in accordance with the terms of our Privacy Policy and Cookies Usage Policy for the purpose of analytics, so that we can so that we can provide you with personalized offers and recommendations. can.

If we decide that you are using the Brogle Rewards Program for business business purposes or otherwise misused the Program, we reserve the sole right to we reserve the sole right to take any action we deem necessary, including terminating consequences as we deem necessary, including suspending your Brogle account suspend and/or reduce your Brogle Rewards balance.

Wir behalten uns das Recht vor, jederzeit zusätzliche Brogle Konten abzulehnen oder zu schließen. Wir können diese AGB sowie das Brogle-Rewardsprogramm jederzeit und ohne Vorankündigung für ungültig erklären, zurückziehen, einstweilig einstellen oder ändern.  Im Falle einer einstweiligen Einstellung oder eines Abbruchs bleiben die bereits gesammelten Rewards bis zu ihrem Ablaufdatum gültig.

Please read our info pages in the "Company" section or in the footer if you have further questions. Of course you can also contact our customer service at any time for additional information.

4.1) Severability clause

If individual clauses of the above provisions are wholly or invalid in whole or in part, this shall not affect the validity of the remaining provisions. provisions shall remain unaffected thereby.